Get in Touch
Questions, corrections, press inquiries, and privacy requests are welcome here. This is a small editorial team, so responses may take a little time, and message handling is kept focused on site content rather than product fulfillment.
For general contact, email support@hearingaidvault.com. Typical response time is within 2 business days.
Business Entity
Paradise Brands Pty Ltd
101 Sheridan St, Cairns City QLD 4870
What We Cannot Help With
- Order status updates — these should go to the brand or retailer where the item was purchased.
- Refund requests — the original seller or retailer will need to handle those.
- Shipping problems — contact the merchant or delivery provider directly.
- Technical issues with a product — support should come from the brand or retailer, and results may vary depending on the product.